1. Introduction
ValoraBoard is committed to protecting your privacy and handling your personal information with transparency and care. This Privacy Policy is intended to give you a clear understanding of what personal information we collect, why we collect it, how we use it, and the choices you have regarding your information.
This Privacy Policy applies to:
- - The ValoraBoard website and all associated web pages at https://valoraboard.com;
- - Any APIs, integrations, or other digital services operated by ValoraBoard under the ValoraBoard brand;
- - All communications between you and ValoraBoard related to the Service.
This Privacy Policy does not apply to the practices of third-party companies or individuals that ValoraBoard does not own or control, or to persons that ValoraBoard does not employ or manage.
We may update this Privacy Policy from time to time. If we make material changes, we will notify you as described in Section 15 of this Policy.
2. Information We Collect
2.1 Information You Provide Directly
We collect information you voluntarily provide to us when you interact with the Service. This may include:
- Contact Information: Your name, email address, and any other contact details you provide when registering for an account, subscribing to communications, or contacting our support team.
- Account Registration Data: Username, password (stored in encrypted form), profile information, and preferences you configure for your account.
- Billing and Payment Information: Billing address, and payment method details. Full payment card numbers are transmitted directly to our payment processor and are not stored on our servers.
- Communications: Any messages, feedback, inquiries, or other content you submit to us through contact forms, email, customer support channels, or other communications.
2.2 Information Collected Automatically
When you access or use the Service, we and our service providers automatically collect certain information about your device and your use of the Service:
- Usage and Log Data: Information about your interactions with the Service, including pages or screens viewed, features used, time and duration of visits, referring URLs, search queries within the Service, and error logs.
- Cookies and Tracking Data: Identifiers generated by cookies and similar technologies. For details, please see Section 6 (Cookies and Tracking Technologies).
2.3 Information from Third-Party Sources
We may receive information about you from third-party services that you connect to or use alongside the Service, including Stripe, Inc. Any such information is used in accordance with this Privacy Policy and, where applicable, the terms under which you originally provided it to those third parties.
3. How We Collect Information
3.1 Direct Submission
When you create an account, make a purchase, fill out a form, subscribe to a newsletter, contact our support team, or otherwise voluntarily provide information to us, we collect that information directly from you.
3.2 Automated Technologies
We use automated data collection technologies, including server logs, cookies, web beacons, and similar tracking technologies, to collect information about your equipment, browsing actions, and patterns when you interact with the Service. See Section 6 for more details.
3.3 Third-Party Integrations
If you connect third-party accounts or services to the Service (such as social login, OAuth integrations, or payment processors), we may receive information from those services as permitted by their terms and your privacy settings with them.
3.4 Analytics and Measurement Tools
We use analytics tools to measure the performance of the Service and to understand how users interact with our platform, as described in Section 7.
4. Legal Basis for Processing
If you are located in a jurisdiction that requires us to have a legal basis to process your personal information (including the European Union, European Economic Area, and United Kingdom under the General Data Protection Regulation ("GDPR") and its equivalents), we process your personal information on the following legal bases:
- (a) Contractual Necessity: Processing is necessary to provide the Service to you and to perform our contract with you, including creating and managing your account, processing payments, and delivering the features you have requested.
- (b) Legitimate Interests: Processing is necessary for our legitimate business interests, where those interests are not overridden by your fundamental rights and freedoms. This includes analyzing usage patterns to improve the Service, detecting and preventing fraud and security threats, and administering our business operations.
- (c) Compliance with Legal Obligations: Processing is necessary to comply with applicable legal and regulatory obligations, including tax laws, financial regulations, and responses to lawful governmental and judicial orders.
- (d) Consent: Where we rely on your consent as the legal basis, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to the withdrawal. You may withdraw consent by contacting us at justgrindingprojects@gmail.com.
- (e) Vital Interests: In rare circumstances, we may process information where it is necessary to protect the vital interests of you or another natural person.
5. How We Use Your Information
5.1 Providing and Improving the Service
- - To create, maintain, and manage your account and provide you with access to the Service;
- - To process and fulfill transactions, subscriptions, and other requests you initiate;
- - To communicate with you about your account, provide technical support, respond to inquiries, and send service-related notifications;
- - To monitor, analyze, and improve the performance, reliability, and functionality of the Service;
- - To develop new features, products, and services based on usage patterns and user feedback.
5.2 Personalization and User Experience
- - To personalize your experience with the Service, including displaying content and recommendations tailored to your preferences and usage history;
- - To remember your settings, preferences, and saved information to improve your experience across sessions.
5.3 Safety, Security, and Legal Compliance
- - To detect, investigate, and prevent fraudulent activity, unauthorized access, security incidents, and other potentially prohibited or illegal conduct;
- - To protect the rights, property, and safety of ValoraBoard, our users, and the general public;
- - To comply with applicable laws, regulations, legal processes, and governmental requests;
- - To enforce our Terms of Service and other applicable policies.
5.4 Communications and Marketing
To send you transactional emails and service-related communications that are necessary for the operation of your account or the Service. If you have opted in to marketing communications, to send you promotional emails, newsletters, product updates, and other information that may be of interest to you. You may opt out of marketing emails at any time by clicking the "unsubscribe" link in any email or by contacting us at justgrindingprojects@gmail.com.
5.5 Analytics and Research
To perform analytics, conduct research, and generate reports on the use of the Service, including creating aggregated and anonymized datasets that do not identify individual users.
6. Cookies and Tracking Technologies
6.1 What Are Cookies
Cookies are small text files that are placed on your device when you visit a website. They allow the website to recognize your device and remember certain information about your visit. We also use similar tracking technologies, including web beacons, pixel tags, local storage, and session storage.
6.2 Types of Cookies We Use
- (a) Strictly Necessary Cookies: These cookies are essential for the operation of the Service and cannot be disabled. Without these cookies, the Service cannot function properly.
- (b) Functional Cookies: These cookies allow us to remember choices you make (such as language preference, account settings, and user interface customizations) and provide enhanced, personalized features.
- (c) Analytics and Performance Cookies: These cookies collect information about how visitors use the Service, including which pages are visited most often and how users navigate through the Service.
- (d) Marketing and Targeting Cookies: These cookies track your visits across websites and help us show you relevant advertisements.
6.3 Managing Cookies
You can control and manage cookies through your browser settings. Most browsers allow you to view cookies stored on your device and delete them, block all cookies or cookies from specific websites, or receive a notification before a cookie is placed. Please note that blocking certain cookies may affect your ability to use some features of the Service.
7. Third-Party Services and Processors
We engage third-party companies and individuals to help us provide and improve the Service. These third parties may have access to your information only to the extent necessary to perform their designated functions and are contractually obligated not to use it for any other purpose.
Stripe, Inc.
Purpose: payment processing and fraud prevention
Privacy Policy: https://stripe.com/privacy
We encourage you to review the privacy policies of all third-party services we use to understand how they collect and process your information.
8. Data Sharing and Disclosure
We do not sell your personal information to third parties for monetary consideration. We may share your information in the following limited circumstances:
8.1 Service Providers and Business Partners
We share information with trusted third-party service providers who perform services on our behalf, such as cloud hosting, payment processing, email delivery, analytics, customer support, and security monitoring. These providers are granted access only to the information necessary to perform their designated functions and are contractually required to maintain the confidentiality and security of your information.
8.2 Legal Requirements and Protection of Rights
We may disclose your information if we believe in good faith that such disclosure is necessary to: (a) comply with a legal obligation, subpoena, court order, or other governmental or legal process; (b) enforce or apply our Terms of Service; (c) investigate or prevent fraud, security breaches, or other technically unlawful activities; (d) protect the rights, property, or safety of ValoraBoard, our users, or the public.
8.3 Business Transfers
In the event of a merger, acquisition, reorganization, sale of assets, bankruptcy, or other change of control or ownership, your information may be transferred to the successor entity or acquirer. We will provide notice before your information is transferred or becomes subject to a different privacy policy, to the extent practicable.
8.4 Aggregated and Anonymized Data
We may share aggregated, anonymized, or de-identified data that cannot reasonably be used to identify you with third parties for industry analysis, research, demographic profiling, and other legitimate business purposes.
8.5 With Your Consent
We may share your information with your explicit consent or at your direction, such as when you authorize a third-party integration with your account.
9. Data Retention
We retain your personal information for as long as is necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by applicable law.
In general:
- - Account information is retained for the duration of your active account and for a reasonable period thereafter to allow for account recovery, respond to inquiries, resolve disputes, and comply with legal obligations;
- - Transaction and payment records are retained for at least seven (7) years to comply with tax, accounting, and financial regulatory requirements;
- - Usage and log data may be retained for up to twenty-four (24) months, after which it is deleted or anonymized;
- - Communications with our support team are retained for the duration of the relevant inquiry plus a reasonable period thereafter.
When personal information is no longer required for the purposes for which it was collected and there is no legal basis to retain it, we will securely delete, destroy, or anonymize it in accordance with our data retention and disposal procedures.
10. Data Security
ValoraBoard employs commercially reasonable administrative, technical, and physical security measures designed to protect your personal information from unauthorized access, disclosure, use, alteration, or destruction. These measures include, where appropriate:
- - Encryption of data in transit using TLS (Transport Layer Security) and at rest using industry-standard encryption protocols;
- - Access controls and authentication requirements to limit access to personal information to authorized personnel;
- - PCI-DSS compliant payment processing through our payment service provider(s);
- - Regular security assessments and vulnerability monitoring;
- - Incident response procedures for detecting, responding to, and recovering from data security incidents.
However, no method of transmission over the internet or method of electronic storage is completely secure. We cannot guarantee the absolute security of your personal information. In the event of a data breach that is likely to result in a high risk to your rights and freedoms, we will notify you and any applicable supervisory authorities as required by applicable law.
You are responsible for maintaining the security of your account credentials and for notifying us promptly at justgrindingprojects@gmail.com if you suspect any unauthorized access to your account.
11. Children's Privacy
The Service is intended for users who are 13 years of age or older. We do not knowingly collect personal information from children under the age of 13. The Service is not directed to children under 13, and we do not intentionally collect personal information from such individuals.
If we learn that we have inadvertently collected personal information from a child under the applicable minimum age without appropriate parental consent, we will take immediate steps to delete that information from our records.
Parents and legal guardians who believe their child has provided personal information to the Service without their consent may contact us at justgrindingprojects@gmail.com to request review and deletion of that information.
12. Your Privacy Rights
12.1 General Rights
Depending on your location and applicable law, you may have the following rights regarding your personal information:
- (a) Right of Access: You have the right to request a copy of the personal information we hold about you and to confirm whether we process your personal data.
- (b) Right to Rectification: You have the right to request that we correct inaccurate or incomplete personal information about you.
- (c) Right to Erasure: You have the right to request the deletion of your personal information where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent, or where no other legal basis for processing applies.
- (d) Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal information under certain circumstances.
- (e) Right to Data Portability: You have the right to receive a copy of the personal information you provided to us in a structured, commonly used, machine-readable format.
- (f) Right to Object: You have the right to object to our processing of your personal information where we rely on legitimate interests as the legal basis, including for direct marketing purposes.
- (g) Right to Withdraw Consent: Where we process your information based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal.
12.2 California Privacy Rights (CCPA/CPRA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):
- (a) Right to Know: You have the right to request disclosure of the categories and specific pieces of personal information we have collected about you, the categories of sources from which it was collected, the business or commercial purposes for collecting it, and the categories of third parties with whom we share it.
- (b) Right to Delete: You have the right to request deletion of personal information we have collected from you, subject to certain exceptions permitted under California law.
- (c) Right to Correct: You have the right to request correction of inaccurate personal information we hold about you.
- (d) Right to Opt-Out of Sale or Sharing:You have the right to opt out of the "sale" or "sharing" of your personal information as defined under California law. We do not sell your personal information for monetary consideration. If you wish to opt out of any sharing for cross-context behavioral advertising, please contact us at justgrindingprojects@gmail.com.
- (e) Non-Discrimination: We will not discriminate against you for exercising any of your California privacy rights.
To submit a CCPA/CPRA request, contact us at justgrindingprojects@gmail.com. We will verify your identity before processing your request and respond within 45 days.
To exercise any of the above rights, please contact us at justgrindingprojects@gmail.com. We will respond to your request within the timeframe required by applicable law (generally 30 days, with a possible extension where permitted). We may need to verify your identity before processing certain requests.
13. International Data Transfers
ValoraBoard is based in United States. If you are accessing the Service from outside United States, please be aware that your information may be transferred to, stored in, and processed in United States or in other countries where our service providers operate. These countries may have different data protection laws than your home country.
Where we transfer personal information internationally, we take steps to ensure that appropriate safeguards are in place to protect your information and to ensure that such transfers comply with applicable data protection laws. Safeguards may include:
- - Standard Contractual Clauses approved by the European Commission for transfers from the EU/EEA to third countries;
- - Transfers to countries that have been deemed by the European Commission to provide an adequate level of data protection;
- - Other legally recognized transfer mechanisms.
By using the Service, you consent to the transfer of your information to United States and other countries where we and our service providers operate.
14. "Do Not Sell or Share My Personal Information" (U.S. State Privacy)
Certain U.S. state privacy laws, including the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), provide residents with the right to opt out of the sale or sharing of their personal information.
ValoraBoard does not sell personal information for monetary consideration. We may share certain identifiers with third-party analytics and advertising partners, which may constitute "sharing" for cross-context behavioral advertising under California law.
To opt out of any such sharing, please contact us at justgrindingprojects@gmail.com or use any opt-out mechanism provided by our advertising partners. We will honor your opt-out request within fifteen (15) business days.
This section applies to residents of California, Virginia, Colorado, Connecticut, Texas, and other states with similar privacy laws to the extent required by their respective statutes.
15. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, applicable laws, or the features of the Service. When we make material changes, we will notify you by:
- (a) Updating the "Last Updated" date at the top of this Privacy Policy;
- (b) Sending an email notification to the address associated with your account (where appropriate and practicable);
- (c) Displaying a prominent notice on the Service prior to or at the time the changes take effect.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. The most current version of this Privacy Policy is always available at https://valoraboard.com.
Your continued use of the Service following the posting of updated terms constitutes your acceptance of the revised Privacy Policy. If you do not agree to the updated Privacy Policy, you must discontinue use of the Service.
16. Contact Information and Data Controller
If you have any questions, concerns, or requests related to this Privacy Policy or our data practices, or if you wish to exercise any of your privacy rights, please contact us:
We are committed to working with you to obtain a fair resolution of any privacy concern. We strive to respond to all privacy inquiries within thirty (30) days.
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